Owner FAQs
Answers to your common questions
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Are you licensed?
Yes, Rêve Home is fully licensed and complies with all local and state regulations. Our team is experienced and trained to provide professional property management services. -
Can I reach you after hours?
Yes, we offer after-hours support for emergency issues. For non-urgent matters, we are available during regular business hours and work to meet our Response Guarantee of responding within 24 hours. -
Can you put the money directly into my account?
Absolutely. We can arrange for rent payments and other funds to be directly deposited into your bank account for your convenience. This ensures timely access to your funds and simplifies your financial management. -
Do I get to see the lease or sign it?
Yes, you will receive a copy of the lease agreement for your review. While we handle the signing process with tenants, you will have access to all lease documents and can review them at any time. -
Do you sell real estate too?
Yes, Rêve Home is a full service real estate brokerage. Whether you’re looking to buy, sell or have your property managed, our experienced team can assist you with all your real estate needs. -
How and when do I get my checks?
Owner payments are typically processed on a monthly basis. Once funds from tenants have been processed, they are disbursed via direct deposit. Detailed statements are provided with each disbursement to keep you informed. -
How is rent collection handled?
Rent collection is managed through a streamlined, secure online system. Tenants can pay their rent electronically, which helps ensure timely payments and reduces the risk of late payments. -
How long of a lease do you sign?
Lease terms are typically one year, but we can adjust the lease duration based on your preferences and market conditions. We work with you to determine the best lease term for your property. -
How much security deposit do you charge the tenant?
The security deposit amount is generally equivalent to one month’s rent, though this can vary depending on local regulations and the specifics of the lease agreement. We ensure that the deposit is in compliance with applicable laws. -
How soon can you start managing my property?
We can begin managing your property as soon as all necessary paperwork and agreements are completed. Typically, the process can be initiated within a few days, depending on the readiness of your property and our current workload. -
What type of properties do you manage?
Rêve Home manages residential single-family homes, townhomes, and multi-family units (2-4 units). Our team is equipped to handle various property types and management needs. -
What type of reports do I get and how often?
You will receive detailed monthly financial reports that include rent collection, maintenance expenses, and other relevant information. Additionally, annual summaries and tax statements are provided to assist with your financial planning. -
Who holds the tenant security deposit?
Tenant security deposits are held in a dedicated escrow account in accordance with local regulations. This ensures that the funds are protected and can be used for any necessary repairs or damages at the end of the lease term.